NHTSA Complaint #10781569 — 1998 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	10781569
Vehicle	1998 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	October 2, 2015
Date Filed	October 13, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MONROE DODGE CHRYSLER MONROE MICHIGAN REFUSED TO PERFORM RELATED RECALL REPAIR ON MY VEHICLE LAST YEAR, SAID IT WAS TOO RUSTY AND WOULD DO NOTHING. I CALLED SAME DEALER LAST WEEK AND SPOKE WITH FEMALE SERVICE MANANGER 9(GLORIA?) AT 734 242 6370 WHO ADVISED SHE IS UNAWARE OF ANY CONSENT AGREEMENT. MY INFO INDICATES ON 7/26/2015 ENFORCEMENT ACTION DOCUMENT REQUIRES THE VEHICLE BE ACTUALLY RATED AS TO THE AMOUNT OF RUST, AND IN MOST SITUATIONS THE HITCH CAN BE INSTALLED AFTER PROPER WELDING, RUST REMOVAL, ETC. IS DONE. PLEASE CONTAACT ME , PREFERABLY BY PHONE AND IN WRITING, ABOUT WHAT CAN BE DONE. THE DEALER WILL NOT ACKNOWLEDGE ANY FURTHER ACTIONS THEY WILL TAKE, NOR ACKNOWLEDGES THE 7/26/2015 ENFORCEMENT ACTION.

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