NHTSA Complaint #10825426 — 2011 FORD F-150 WHEELS

Complaint Details

ODI Number	10825426
Vehicle	2011 FORD F-150
Component	WHEELS
Date of Incident	February 8, 2016
Date Filed	February 10, 2016
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

LUG NUTS ON VEHICLE EXPAND SPLIT AND CANNOT BE REMOVED FROM WHEEL. VARIOUS MECHANICS AT COSTCO AND FORD DEALERSHIPS STATE THAT THIS IS A KNOWN PROBLEM. THE REPLACEMENT OF THE LUG NUTS COST $165.00 FOR TO REPLACE ON THE FOUR TIRES. AFTER REPLACING THE LUG NUTS BY AN AUTHORIZED FORD DEALER I WAS TOLD THIS COULD HAPPEN AGAIN. THE PROBLEM WAS DISCOVERED WHEN I TRIED TO ROTATE THE TIRES. WHEN I PAID FOR THE REPLACEMENT AND ASKE3D FOR THE OLD PARTS I WAS TOLD THEY HAD ALREADY BEEN DISPOSED OF.

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