NHTSA Complaint #11241398 — 2011 FORD F-150 WHEELS

Complaint Details

ODI Number	11241398
Vehicle	2011 FORD F-150
Component	WHEELS
Date of Incident	August 2, 2019
Date Filed	August 2, 2019
Mileage	117,371 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TOOK MY CAR IN FOR SERVICE AND THE DEALERSHIP ADVISED THAT ALL MY LUG NUTS NEEDED TO BE REPLACED BECAUSE THEY WERE SWOLLEN AND WERE VERY DIFFICULT TO REMOVE. THE SERVICE ADVISER AT THE DEALERSHIP SAID THAT THIS IS A COMMON OCCURRENCE. I ASKED THAT ALL 24 LUG NUTS BE RETURNED. WHEN THEY WERE RETURNED THE SERVICE TECH WHO WORKED ON MY TRUCK ALSO SAID THAT THE LUG NUTS WERE A POOR DESIGN.

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