NHTSA Complaint #10823921 — 2016 SUBARU OUTBACK

DURING A RECENT TRIP TO FLORIDA, THE FRONT WINDSHIELD ON MY NEW 2016 SUBARU OUTBACK DEVELOPED OVER HALF A DOZEN SMALL PITS IN THE EXTERIOR GLASS SURFACE FROM CONTACT WITH VERY TINY PEBBLES. THE TINY PEBBLE STRIKES SHOULD NOT HAVE CAUSED SUCH PITS BASED ON MY EXTENSIVE DRIVING EXPERIENCE. I BELIEVE THERE TO BE A DEFECT IN THE GLASS ITSELF, MAKING IT UNUSUALLY BRITTLE. THE PEBBLE STRIKES OCCURRED WHILE DRIVING AT LOW SPEEDS ON HIGHWAY OFF RAMPS. THE TEMPERATURE OUTSIDE DURING THE PEBBLE STRIKES, WHICH TOOK PLACE OVER SEVERAL DAYS OF DRIVING, RANGED FROM 60 TO 85 DEGREES F. THE DEALER EXAMINED THE WINDSHIELD AND SAID THERE WAS NOTHING INFERIOR ABOUT IT.