NHTSA Complaint #10823664 — 2012 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10823664
Vehicle 2012 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY ISSUES BEGAN LAST NOVEMBER WITH THE LIFT GATE. WHILE DRIVING THROUGH MY NEIGHBORHOOD, THE LIFT GATE DECIDED TO OPEN. ALARMED, I STOPPED QUICKLY AND CLOSED THE LIFT GATE. AFTER I ARRIVED HOME IT WOULD NOT OPEN AGAIN. THIS CONTINUED FOR A WEEK. THE LATCH, INTERIOR BUTTON, AND KEY FOB WOULD NOT OPEN IT. I SCHEDULED AN APPOINTMENT AND IT MAGICALLY STARTED WORKING FINE JUST 2 DAYS PRIOR TO THE APPOINMENT. THE SECOND ISSUE WE EXPERIENCED CAME SHORTLY AFTER. THE CAR WOULD SHUT DOWN AFTER USING THE REMOTE START AFTER A FEW SECONDS. I FOUND THAT THE ENGINE LIGHT WAS ILLUMINATED AND RE-TIGHTENED THE GAS CAP. THE LIGHT DID NOT SHUT OFF, SO I DECIDED TO TAKE IT VERY EASY AND MONITOR THE VEHICLE FOR THE REST OF THE DAY. THE LIGHT EVENTUALLY TURNED OFF. A WEEK LATER AND IT IS BACK ON AGAIN. NOT SURE WHAT IS GOING ON AS EVERYTHING APPEARS TO BE FINE. MY WIFE DROVE MY SON TO BASKETBALL PRACTICE AND SAID SHE WITNESSED THE HEATER TURN ON ALL BY ITSELF (AFTER HAVING BEEN SHUT COMPLETELY OFF). SHE TURNED IT OFF AND DIDN'T GIVE IT MUCH THOUGHT UNTIL IT DID IT AGAIN. IT CONTINUED TO DO THIS THE ENTIRE DRIVE TO PRACTICE. IT SEEMS LIKE THIS VEHICLE IS POSSESED AND I THINK THIS IS JUST THE TIP OF THE ICEBURG. HOPEFULLY, SOMETHING DANGEROUS WILL NOT HAPPEN WITH SOME OTHER SYSTEM.

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