NHTSA Complaint #10823616 — 2009 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10823616
Vehicle 2009 TOYOTA SIENNA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

SLIDING DOOR CABLE MOTOR ASSEMBLY BROKE ON BOTH DOORS. FIRST WAS DURING EXTENDED WARRANTY PERIOD AT 40K MILES AND 2ND DOOR AFTER EXTENDED WARRANTY EXPIRED AT 65K MILES. THERE WAS A RECALL ON THE 2004-2007 FOR FAULTY CABLE ASSEMBLY BUT NOT ON THE 2009. I FEEL THERE SHOULD BE ONE FOR THE 2009 AS WELL. THIS IS A 1,400 EXPENSE X 2! THIS HAPPENED WITH NORMAL USAGE, OPENING/CLOSING THESE DOORS ONCE OR TWICE A DAY ON AVERAGE. IF IT WERE HEAVIER USAGE THEY WOULD BE SNAPPING MORE FREQUENTLY. AN AVERAGE FAMILY USING THIS CAR FOR 100K MILES WOULD HAVE TO REPLACE THESE MORE THAN ONCE! THAT'S NEARLY $6,000 JUST FOR DOOR USAGE.

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