NHTSA Complaint #10823224 — 2014 FORD FIESTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10823224
Vehicle 2014 FORD FIESTA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BOUGHT A BRAND NEW 2014 FORD FIESTA FEBRUARY 14TH, 2014. GREAT CAR, GREAT MPG, ECT... I STARTED HAVING A JERKING MOTION WHENEVER I ACCELERATED ABOUT 3 MONTHS INTO OWNING MY CAR. I'VE BROUGHT MY CAR IN TO GET THE TRANSMISSION MODULE AND CLUTCH FIXED 4 TIMES ALREADY AND HAVE GOTTEN NOWHERE. PENSKE FORD KEPT TELLING ME IT WAS "WITHIN FACTORY LIMITS" AND THE CLUTCH WAS BACKORDERED AND THAT I "DIDN'T NEED IT ANYMORE". I RETURN MY CAR TO SERVICE ABOUT A MONTH AGO TO BE TOLD THAT I REALLY NEED A CLUTCH AND HAVE FOR SOME TIME! AGAIN, CLUTCH IS BACKORDERED WITH NO ETA. MY CAR NOW IS UNABLE TO ACCELERATE AT ALL WHEN I AM MERGING INTO ON COMING TRAFFIC AND IT IS NOW A SAFETY CONCERN. FORD REFUSES TO TAKE RESPONSIBILITY FOR THEIR VEHICLE THAT I AM PAYING MONTHLY ON. AS FAR AS I'M CONCERNED THEY'VE LOST A CUSTOMER AND WILL BE CONFRONTED WITH MANY LAW SUITS ON THIS ISSUE. I FEEL THAT ANYONE WITH THIS YEAR MAKE AND MODEL FEEL THE SAME WAY. THANKS FOR CARING ABOUT YOUR CUSTOMERS SAFETY FORD...

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