NHTSA Complaint #10822682 — 2001 TOYOTA TUNDRA

IN 2010 TOYOTA HAD A RECALL ON THE FRAME AND SPARE TIRE HOLDER RESULTING IN THE SPARE TIRE COMING OFF AND CAUSING ACCIDENTS. I WAS NOTIFIED BY MAIL TO GET THE FRAME/CROSS MEMBER CHECKED BY THE CLOSEST DEALER POSSIBLE. SO I SET UP AN APPOINTMENT WITH JOHNSON CITY TOYOTA IN TENNESSEE AND WHEN THE PART WOULD ARRIVE THEY WOULD CALL ME. I NEVER GOT THE PHONE CALL SO AFTER TWO MONTHS OF WAITING I CALLED THE DEALERSHIP AND THEY HAD TOLD ME THE RECALL HAS EXPIRED AND I'M OUT OF LUCK. I HAD BOUGHT THE 2001 TUNDRA IN JULY 11, 2011 SO I REALLY DIDN'T HAVE MUCH TIME FROM THE GET GO AND WASN'T TOLD ABOUT THE RECALL WHEN I BOUGHT THE TRUCK FROM AN INDIVIDUAL SELLER,"MIGHT FAULT" FOR NOT GOING OVER THE WHOLE THING ANYWAY, BUT MY PROBLEM IS THAT THE FRAME AND THE SPARE TIRE HOLDER IS AN ACCIDENT WAITING TO HAPPEN. SO I HAD CALLED CORPORATE IN 2012, AND TODAY WITH A VERY DISAPPOINTING ANSWER TWICE THAT THE RECALL IS NO LONGER AVAILABLE AND THAT THEY CAN NOT HELP ME. MY CASE NUMBER WITH TOYOTA CORPORATE IS 1601253399 FROM TODAY BUT I DO NOT HAVE THE CASE NUMBER FROM THE 2012 CALL. ALSO I HAVE A FRIEND THAT HAS A 2002 TACOMA THAT WAS ALSO RECALLED FOR THE SAME REASON AND HIS FRAME HAD GOTTEN REPLACED IN JULY 2013 AT JIM BARKLEY TOYOTA IN ASHEVILLE,NORTH CAROLINA WHICH GOES COMPLETELY AGAINST WHAT I'M BEING TOLD. I HOPE THAT THIS IS THE INFO THAT YOU NEED BUT PLEASE CONTACT ME IF PICTURES ARE NEEDED OR WITH ANY DETAILS. I HOPE YOUR THE RIGHT PEOPLE THAT CAN HELP ME, IF NOT CAN YOU SEND ME TO THE RIGHT DIRECTION. I HAVE NO WHERE TO TURN AND MY HAND ARE TIED, BUT THANK YOU VERY MUCH FOR YOUR TIME *TR