NHTSA Complaint #10822190 — 2015 HONDA CR-V

MY WIFE AND I PURCHASED THE 2015 CR-V EX-L AWD ON JANUARY 5 2016 AT STATEN ISLAND HONDA. AFTER ONLY 11 DAYS AND 300 MILES ON VEHICLE AS WE WERE DRIVING FOR A SKI VACATION I NOTICED A CRACKLING NOISE WHEN I WOULD TURN THE STEERING WHEEL IN EITHER DIRECTION. I THEN NOTICED THAT NONE OF THE STEERING WHEEL CONTROLS WORKED OR THE RADIO. IN ADDITION TO THIS MY HORN DIDNT WORK AND MY BLUETOOTH WOULD CONSTANTLY SAY (HTC IS OK ) BOTH MY RADIO INTERFACE SCREENS WOULD ALWAYS FLASH DIFFERENT MAINTENANCE MALFUNCTIONS. MY CELLPHONE WOULD ALSO RANDOMLY CONNECT AND MAKE CALLS. THEN AS I WAS DRIVING TO GET GAS OFF THE NJ TURNPIKE MY HORN STARTED TO GO OFF NON STOP AND I HAD TO PULL THE HORN FUSE OUT FROM UNDER THE HOOD. I ALSO NOTICED A VERY STRONG VIBRATION WHEN VEHICLE IS IDLE AND STOPPED AT TRAFFIC LIGHTS ON BOTH DRIVER AND PASSENGER SIDE AND NOW SEEMS TO BE GETTING WORSE . OUR VEHICLE WAS SERVICED FROM JANUARY 19-21 AND THE MECHANIC STATED THAT THEY REPLACED THE FUSES AND THE CABLE REEL AND SAID THE VIBRATION WAS NORMAL. I DID SOME FURTHER RESEARCH AND THERE IS A LAWSUIT AGAINST HONDA IN REGARDS TO THE 2015 CR-V VIBRATION ISSUE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND FEEL THAT I WAS SOLD A $30K LEMON . I HAVE OWNED HONDAS IN THE PAST WITH NO ISSUES BUT AFTER THIS EXPERIENCE AND HONDA BEING AWARE OF THIS ISSUE AND STILL SOLD THESE TRUCKS THE COMPANY HAS LOST MY TRUST. WHEN GOING THROUGH MY DOCUMENTS I NOTICED THAT I WAS MISSING ALOT OF PAPERWORK FROM MY SALES CONTRACT AND I BROUGHT IT TO THE ATTENTION OF THE SALES REPRESENTATIVE. AT FIRST HE SAID HE GAVE US EVERYTHING AND THEN REALIZED HE DIDNT BUT DIDNT HAVE ACCESS TO THE FILE ROOM TO GIVE US THE NECESSARY DOCUMENTS. HE STATED HE WOULD GET BACK TO US AND NEVER DID. SO IN ALL I WOULD NOT RECOMMEND GOING TO STATEN ISLAND HONDA DUE TO THEIR INCOMPETENT SALES STAFF AND I HOPE HONDA RESOLVES ALL OF THESE ISSUES.