NHTSA Complaint #10821700 — 2008 CHEVROLET IMPALA UNKNOWN OR OTHER

Complaint Details

ODI Number	10821700
Vehicle	2008 CHEVROLET IMPALA
Component	UNKNOWN OR OTHER
Date of Incident	May 4, 2014
Date Filed	January 22, 2016
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

BOTH REAR PASSENGER DOOR LOCKS STOP WORKING PRIOR TO 60,000 MILES. THEY WOULD WORK RANDOMLY AND EVENTUALLY STOPPED WORKING ALL TOGETHER. AFTER RESEARCHING THE ISSUE THERE ARE SEVERAL HUNDRED COMPLAINTS ON WEBSITES AND IT APPEARS TO BE THAT THEY USED A LUBRICANT THAT BECOMES TOO SOLIDIFIED. IF I WERE IN AN ACCIDENT I WOULDN'T BE ABLE TO UNLOCK THE REAR DOORS USING THE KEY FOB OR THE POWER UNLOCK. IT HAS TO BE DONE MANUALLY AND THEY ARE VERY DIFFICULT TO REACH FROM THE FRONT SEATS.

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