NHTSA Complaint #10821676 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10821676
Vehicle 2012 FORD FOCUS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 54,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I CAME OUT OF A STORE AND GOT INTO MY VEHICLE TO DRIVE OVER TO MY JOB IN THE SAME SHOPPING CENTER. AT THE TIME, MY DRIVER SIDE DOOR LATCHED PROPERLY BUT UPON GETTING OUT OF MY VEHICLE AT WORK, 30 SECONDS LATER, MY DOOR LATCH MALFUNCTIONED AND WOULD NOT LATCH. IN ORDER TO LEAVE WORK THAT NIGHT, I HAD TO TIE THE DOOR SHUT WITH A ROPE. THANK GOD MY YOUNG SON WAS NOT WITH ME AND THE CAR WAS NOT IN MOTION AT THE TIME. THIS IS A MAJOR CONCERN AND ITS ONLY A MATTER OF TIME BEFORE MORE PEOPLE HAVE THE SAME PROBLEM AND GET SERIOUSLY INJURED. FORD HAS ALREADY HAD A RECALL ON SOME OTHER MODELS FOR THIS SAME ISSUE. I STRONGLY BELIEVE WE HAVE COME ACROSS YET ANOTHER MODEL WITH FAULTY DOOR LATCHES. I HAVE NOT HAD THE ISSUE FIXED YET DUE TO INSUFFICIENT FUNDS BUT WILL BE FIXING IT SOON. ONCE I DO GET IT FIXED I WILL STILL FEAR FOR MY SAFETY, MY SON'S SAFETY, AND THE SAFETY OF ANY OTHER 2012 FORD FOCUS OWNERS. I HOPE AND PRAY WE CAN RESOLVE THIS ISSUE QUICKLY BEFORE ANYONE ELSE GETS HURT.

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