NHTSA Complaint #10821531 — 2011 BMW 328I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10821531 |
| Vehicle | 2011 BMW 328I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE VARIABLE CAMSHAFT TIMING ADJUSTMENT (VANOS) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VANOS AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER, WHILE DRIVING 40 MPH, "COOLANT LIQUID LOW, ENGINE IS HOT PLEASE DRIVE SLOWLY" AND "DO NOT OPEN HOOD, FIRE HAZARD" WERE DISPLAYED ACROSS THE MESSAGE BOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKAGE. THE COOLANT PUMP AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
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