NHTSA Complaint #10821311 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10821311
Vehicle 2004 VOLVO XC90
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 160,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR WEBSITE SOMEONE PUT THIS IN AS A COMPLAINT ALSO THIS IS VERY DANGEROUS YOU CANT SEE AT NIGHT THE CAR IS HARD TO DRIVE ITS OBVIOUSLY THIS SAME PROBLEM WITH WATER GETTING INTO THE ECM. I READ THROUGH YOUR INFORMATION AND IT SEEMS LIKE VOLVO KNEW SOMETHING WAS UP WITH ONES PRODUCED BEFORE OR AFTER MARCH. IT SEEMS LIKE THEY HAVE BEEN WELL AWARE OF THE PROBLEM AND STILL WANT TO CHARGE YOU $2000 TO FIX IT! PEOPLE SHOULDN'T HAVE TO PAY TO FIX A PROBLEM VOLVO HAS BEEN WELL AWARE OF AND HAS HAD A CHEAP AND EASY SOLUTION FOR YEARS. I CALLED MY LOCAL VOLVO DEALERS AND NOT ONE OF THEM HAD ANY INFORMATION OR KNOWLEDGE OF THIS PROBLEM. WHEN VOLVO HAS A SERVICE NOTICE ABOUT THIS PROBLEM AND HAS OBVIOUSLY SPENT A LOT OF TIME LOOKING INTO IT. THE PROBLEM SEEMS TO BE REALLY BAD WHEN IT RAINS OR I USE THE WIPERS FURTHER LEADING ME TO SEE THAT IT IS THE SAME THING IN INVESTIGATION PE-10-025. THESE ARE ONLY THE PEOPLE WHO ARE COMPLAINING TO YOU THIS SEEMS TO BE A VERY COMMON ISSUE THAT VOLVO IS SWEEPING UNDER THE RUG TO MAKE A BUCK. IT'S DISGUSTING.

Related Complaints for the 2004 VOLVO XC90

Other ELECTRICAL SYSTEM Complaints

#11647245 Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has...
#11626848 Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notifi...
#11512307 Unknown..but water accumulated under the passenger seat under the amp and electrical components after a storm or rain...
#11466954 On May 26, 2022, I was stuck in traffic for four hours, and the car's CEM (central electronic module) overheated caus...
#11440237 While driving on the highway "SRS urgent" text came on, also hear clicking sounds under dash on driver side, then das...

Recent Complaints for the 2004 VOLVO XC90

#11626848 ENGINE Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notifi...
#11626848 FUEL/PROPULSION SYSTEM Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notifi...
#11522371 FUEL/PROPULSION SYSTEM Few days ago I came home, parked the car inside the garage and went inside. An hour later I went to the garage for so...
#11522373 STRUCTURE:BODY The rear right door cannot be open from inside the car. It opens fine from outside. I am aware there is a child safet...
#11492882 FUEL SYSTEM, GASOLINE The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormal...
Check any vehicle history by VIN - Free vehicle history report