NHTSA Complaint #10821128 — 2011 HYUNDAI SONATA

I HAVE COMPLIED WITH HYUNDAI IN REGARDS TO THE TWO RECALLS ON THE VEHICLE. ALTHOUGH, MY VEHICLE HAS SAT AT THE DEALERSHIP SINCE NOVEMBER 5TH 2015. THE DEALERSHIP HAS YET TO RECEIVE A NEW ENGINE FROM THE MANUFACTURER. FURTHERMORE, I STILL PAY PAYMENTS ON THE VEHICLE AND HAVE DONE SO BEFORE THE RECALL WAS RELEASED AS WELL AS EVEN AFTER IT WAS SENT TO THE DEALER, AS REQUESTED BY HYUNDAI. I SPOKE TO HYUNDAI TODAY AS TO AN UPDATE TO WHEN THIS WILL BE COMPLETED AND THEY DID NOT HAVE AN ANSWER. I SENT THEM A LETTER REQUESTING THAT THEY BUY BACK THE VEHICLE DO TO THE SAFETY CONCERNS AS WELL AS THE DELAY IN FIXING THIS MATTER. THEY DECLINED AND THIS IS WHY I AM FILING A COMPLAINT. THEY HAVE NOT OR HAVE THEY EVER TAKEN ACCOUNTABILITY FOR THESE ISSUES FROM MY STANDPOINT AND THE CAR HAS LOST SUBSTANTIAL VALUE DUE TO THESE ONGOING RECALLS. I AM PAYING ON A VEHICLE THAT IS NO LONGER WORTH THE PAYMENTS. I HAVE REQUESTED A BUY BACK DUE TO THE QUALITY OF THE PRODUCT HYUNDAI MADE. THEY FALSIFIED THEIR COMMERCIALS AND HYPED UP THE QUALITY OF THEIR PRODUCT AND NO LONGER ARE THEY STANDING BEHIND IT.