NHTSA Complaint #10820954 — 2013 FORD EDGE

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT EVEN WHEN THE VEHICLE'S DOORS WERE CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED FOR APPROXIMATELY 10 TO 15 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.