NHTSA Complaint #10819382 — 2013 DODGE JOURNEY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10819382
Vehicle	2013 DODGE JOURNEY
Component	SUSPENSION
Date of Incident	January 6, 2016
Date Filed	January 11, 2016
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING OVER SPEED BUMPS, A KNOCKING NOISE EMERGED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED TO BE REPAIRED UNDER WARRANTY. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR OVER A YEAR EVERY TIME THE VEHICLE WAS DRIVEN ON UNEVEN ROAD SURFACES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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