NHTSA Complaint #10818521 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE RPMS INCREASED TO 1,000 AND THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT DISCONNECTED THE BATTERY CABLE AND, AFTER WAITING TWENTY MINUTES, THE CABLE WAS RECONNECTED AND THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.