NHTSA Complaint #10817273 — 2011 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10817273
Vehicle 2011 TOYOTA HIGHLANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

THE GLASS ON THE DRIVER SIDE WINDOW IS OFF THE RAILS AND WOULD COME OFF THE WINDOW AT AN ANGLE WHEN ITS BEING RAISED. CURRENTLY WE CANNOT ROLL THE WINDOW GLASS UP AND DOWN. SIMILAR SYMPTONS ARE BEING SEEN ON THE PASSENGER SIDE WINDOW NOW . I HAVE OWNED CARS IN THE PAST AND THIS IS THE FIRST TIME I AM SEEING THIS KIND OF AN ISSUE AND TOYOTA REFUSES TO CONSIDER THIS AS A QUALITY ISSUE. WHEN I GO ONLINE, I HAVE SEEN MULTIPLE USERS HAVING SIMILAR ISSUE WITH TOYOTA HIGHLANDER AND IT SURPRISES ME THAT A COMPANY LIKE TOYOTA WONT DO ANYTHING TO HELP THE CUSTOMER.

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