NHTSA Complaint #10816430 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10816430
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	December 24, 2015
Date Filed	December 28, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WHILE DRIVING THE CAR THERE WAS A LOSS OF POWER STEERING. DROVE HOME ON LOCAL CITY STREETS WITH DIFFICULTY. THE NEXT DAY THE POWER STEERING WAS AVAILABLE AFTER STARTING THE CAR. CHECKED ON INTERNET AND FOUND THAT FORD HAS HAD A PROBLEM FOR YEARS WITH THE MODEL VEHICLE. WENT TO THE FORD DEALER AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRENTY. CALLED FORD SERVICE REP AND WAS TOLD TO HAVE THE VEHICLE CHECKED AND THAT BECAUSE OF THE LOW MILEAGE, THEY MAY REPAIR IT.

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