NHTSA Complaint #10811581 — 2013 FORD FOCUS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SHUDDER AND HESITATE TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH OF THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE SEPARATE OCCASIONS AFTER THE INITIAL REPAIR, TO HAVE THE SOFTWARE UPDATED; BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.