NHTSA Complaint #10810998 — 2011 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE FAILURE PROGRESSED TO THE POINT THAT THE VEHICLE WOULD NOT RESTART. SMOKE APPEARED NEAR THE FRONT END AND THE BATTERY HAD AN ELECTRICAL SHORT ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ALTERNATOR ASSEMBLY AND THE BATTERY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO SUPPLY THE PART TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.