NHTSA Complaint #11300757 — 2011 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE SMART GLASS WINDOW SWITCH FAILED, AND CAUSED THE DRIVER'S DOOR TO FAIL TO OPEN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN MECHANICS. THE CONTACT ALSO REPLACED THE SMART SWITCH HIMSELF HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE SMART GLASS SWITCH FAILURE CAUSED THE VEHICLE BATTERY TO DRAIN AND THE CONTACT WAS UNABLE TO OPEN THE DOORS, THE TRUNK, AND THE VEHICLE WAS NOT DRIVEN SINCE MARCH OF 2017. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACTED THAT THE VEHICLE WAS NOT INCLUDED IN THE SMART GLASS SWITCH MANUFACTURER RECALL: M24. THE CONTACT ALSO WANTED TO ADD THAT THE SMART GLASS SWITCH WAS PURCHASE FROM A CHRYSLER DEALER THE PART NUMBER WAS 68064403AF. THE FAILURE MILEAGE WAS 62,742.