NHTSA Complaint #10810700 — 2011 MAZDA CX-9 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10810700
Vehicle	2011 MAZDA CX-9
Component	VEHICLE SPEED CONTROL
Date of Incident	December 16, 2015
Date Filed	December 16, 2015
Mileage	66,727 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE WARNING INDICATORS FLASHED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,727. UPDATED 06/15/16*LJ THE CONSUMER STATED SHE ACCELERATED FROM A STOP LIGHT, AS SHE TURNED THE CORNER. SHE THEN REALIZED, SHE COULD NOT BRAKE, OR STEER THE VEHICLE. SHE HIT THE EMERGENCY BRAKE AND TURNED THE VEHICLE OFF. THE DEALER BELIEVED IT WAS A VACUUM PROBLEM AS SHE BRAKED SLIGHTLY WHEN SHE TURNED THE CORNED. UPDATED 06/16/16.*JB

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