NHTSA Complaint #10809948 — 2011 FORD FUSION HYBRID
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10809948 |
| Vehicle | 2011 FORD FUSION HYBRID |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 95,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
WHILE DRIVING 35-40 MPH IN THE CITY, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW LIGHTS CAME ON AS WELL AS TCS OFF AND TCS ON INDICATORS AND IT WAS BECOMING HARDER TO DRIVE. ONCE I REACHED MY DESTINATION AND I RESTARTED THE CAR I HAD NO POWER STEERING ASSIST. THIS IS THE SECOND OCCASION. FIRST TIME MY BOYFRIEND WAS DRIVING 11/20/15 AND DESCRIBED THE SAME OCCURANCES. IT WAS TAKEN TO A FORD DEALER FT WAYNE INDIANA AND WAS TOLD IT WAS THE STEERING GEAR. THIS WAS REPLACED AND IVE LEARNED THAT ITS BEEN PART OF A RECALL. SO $1700 LATER IT WAS FINE. PICKED UP MY VEHICLE DEC 1 THEN THE SECOND OCCURANCE WAS JUST 10 DAYS LATER ON DEC 11. TAKEN TO THE DEALER ONCE AGAIN. THE DEALER CLEARED THE CODES AND RECALIBRATED AND POWER STEERING WAS BACK BUT NOW IM TOLD THE CONTROL ARMS CAUSED IT THIS TIME.
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