NHTSA Complaint #10808944 — 2010 DODGE JOURNEY

I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT JUST NEEDED A SOFTWARE UPDATE, AND THE THIRD I DECIDED TO TAKE IT SOMEWHERE ELSE. I KNOW IT'S NOT THE STARTED, BATTERY, ALTERNATOR, OR FUEL PUMP. I'VE BEEN TOLD IT HAS TO BE ELECTRICAL OR A SOFTWARE ISSUES. BASICALLY EITHER DODGE KNOWS WHAT THE ISSUE IS AND IS LYING OR THEY REALLY HAVE NO IDEA. EITHER WAY I PAY A LOT TO HAVE A REALIABLE CAR AND IT'S REALLY FRUSTRATING TO GO INTO THE GROCERY STORE COME OUT AND MY CAR DOESN'T WANT TO START, OR HAVE TO LEAVE FOR WORK AND END UP BEING LATE BECAUSE AGAIN MY CAR DECIDES IT DOESN'T WANT TO START. EACH TIME THE DEALERSHIP HASN'T CHARGED ME ANYTHING. I'VE BEEN DRIVING MY CAR AND THE ENGINE HAS JUST CUT OFF. I'VE HAD MY WINDOWS ROLL DOWN ON THERE OWN. BECAUSE THIS SEEMS TO BE A TRENDING ISSUE I WILL NOW TRACK THINGS MORE CAREFULLY. I DO HAVE A VIDEO AVALIABLE OF THE MOST RECENT ISSUE: HTTPS://YOUTU.BE/GC7XCX263RY