NHTSA Complaint #10808927 — 2013 FORD EXPLORER
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 10808927 |
| Vehicle | 2013 FORD EXPLORER |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
HEADLIGHT ILLUMINATION OF ROADWAYS IS SEVERELY INADEQUATE. WE HAVE BOTH OBSERVED THIS ISSUE WITH THIS VEHICLE SINCE IT WAS PURCHASED NEW IN DECEMBER 2012 (THE PRIMARY DRIVER IS A 5'5" FEMALE, THE SECONDARY DRIVER IS 5'10" MALE). THE HEADLIGHTS SEEM TO AIM TOO LOW AND LEAVE DARK SPOTS IN THE ROAD, PARTICULARLY WHEN TURNING IN EITHER DIRECTION. AND THE PROBLEM IS ONLY EXACERBATED WITH HIGHER SPEEDS. ILLUMINATION IS BETTER ON HIGH BEAM, BUT ONE CANNOT LEAVE HIGH BEAMS ENGAGED DURING NORMAL DRIVING. THESE ARE THE WORST HEADLIGHTS I'VE EVER SEEN ON A VEHICLE IN OVER 40 YEARS OF DRIVING INCLUDING CARS THAT I'VE DRIVEN FROM THE 50S, 60S, AND 70S, LET ALONE FOR A MODERN CAR.
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