NHTSA Complaint #11426223 — 2013 FORD EXPLORER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11426223
Vehicle	2013 FORD EXPLORER
Component	EXTERIOR LIGHTING
Date of Incident	July 15, 2020
Date Filed	July 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Water was leaking in somehow through the drivers side. I had windshield replaced as well as moonroof motor (because the moonroof stopped working after leak also) . The water does not seem to get in anymore but Now my headlights randomly work. I have had the headlights replaced but it did not fix the problem. The mechanic has seen the problem but is stumped so now its a process of elimination I guess. When the headlights go out if I completly turn them off and back on again it will ussually fix it temporarily. Ive got a police warning because I got pulled over for no headlights but as the police were writing the ticket, the headlights randomly came back .There has been a lot of sensors going on the dash and ford has had to reset them.

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