NHTSA Complaint #10808353 — 2011 DODGE DURANGO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 10808353
Vehicle 2011 DODGE DURANGO
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I WAS DRIVING ON A MAJOR INTERSTATE (I-70) WHEN DASHBOARD LIGHTS STARTED FLASHING AND SIGNALS STARTED GOING OFF. SEAT BELT SIGNAL. AIRBAG SIGNAL. ABS LIGHT SIGNAL. I THEN LOST POWER STEERING. MY 12-YEAR OLD WAS WITH ME AND SCARED TO DEATH AS CARS WHIZZED BY AT 70 MPH. I LUCKILY WAS AT AN OFF RAMP AND TOOK IT AND MANAGED TO PULL OFF THE MAIN ROAD. CAR WOULD NOT TURNOVER WHEN I TRIED IT AGAIN. GOT TOWED TO A DEALERSHIP. BATTERY WAS REPLACED FIRST. THEN THEY HOOKED UP THE ALTERNATOR TO THE NEW BATTERY, AND THE ALTERNATOR DRAINED THE NEW BATTERY BY HALF IN A MATTER OF SECONDS. AND STARTED SMOKING PROFUSELY. DEALERSHIP REPLACED THE ALTERNATOR, WHICH WAS A 220 AMP. AFTER THE ALTERNATOR WAS REPLACED IT WAS DETERMINED THAT THE ALTERNATOR BLEW THE PCM, SO I HAD TO HAVE THE COMPUTER PCM REPLACED TOO. DEALER SAYS THERE MAY BE MORE ISSUES THAT ARISE FROM THE BAD ALTERNATOR. HE WAS SURPRISED MORE WIRES AND FUSES WEREN'T MELTED OR DAMAGED BECAUSE OF HOW BAD THE ALTERNATOR WAS. MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A 220 AMP. BUT ALL OF THE SYMPTOMS THEY DESCRIBE FOR THE 160 AMP ALTERNATOR IS WHAT I EXPERIENCED WITH MY CAR. I AM JUST THANKFUL MY SON AND I, NOR ANYONE ELSE, WAS HURT OR KILLED IN THIS INCIDENT. ALL ALTERNATORS NO MATTER WHAT AMP NEED TO BE RECALLED. THIS IS A TRUE SAFETY HAZARD!

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