NHTSA Complaint #11321961 — 2011 DODGE DURANGO

MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.