NHTSA Complaint #10807909 — 2011 KIA SORENTO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10807909 |
| Vehicle | 2011 KIA SORENTO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I HAVE A 2011 KIA SORENTO, 106,000 MILES ON IT. FIRST I SAW A HEADLIGHT HAD BURNT OUT, I BOUGHT A NEW ONE, BY THE TIME I GOT HOME, IT WAS OUT AGAIN. MY MECHANIC HAD TO REPLACE THE WIRE HARNESS ON THE PASSENGER SIDE, SAID THE WIRES WERE MELTED. SOON AFTER, AS I AM DRIVING IN THE EARLY MORNINGS, I WOULD TURN ON THE RIGHT SIGNAL AND THE LIGHTS WOULD TURN OFF FOR 10 SECOND, ALL THE LIGHTS, INSIDE, OUTSIDE, BUT TURN BACK ON. IT WOULDN'T HAPPEN EVERY DAY, BUT ONCE A WEEK AT LEAST. I TOOK IT TO MY MECHANIC AND HE WAS UNABLE TO REPLICATE THE PROBLEM. TODAY, I TOUCHED THE BRIGHT LEVER AND THE CAR LIGHTS INSIDE AND OUTSIDE TURNED COMPLETELY OFF, FOR ABOUT 30 SECONDS. I WAS SCARED TO DEATH AS IT WAS PITCH BLACK OUT AND I COULDN'T SEE IN FRONT OR ANYWHERE AND NO ONE COULD SEE ME. I TURNED THE CORNER AND THEY AGAIN WENT OFF, THIS TIME LONGER. THANKFULLY I WAS ABLE TO GET MY HAZARDS ON SO I COULD PULL OFF THE ROAD AND PEOPLE AROUND COULD SEE ME. I HIT THE BRIGHTS AGAIN AND EVERYTHING CAME BACK ON. I DROVE THE REST OF THE WAY TO WORK (45 MINUTES) WITHOUT USING ANY TURN SIGNALS OR BRIGHTS. I AM SCARED TO DEATH TO GET BACK INTO THIS CAR. I TRAVEL ALOT WITH MY 4 GRANDCHILDREN IN THE CAR. THERE NEEDS TO BE AN IMMEDIATE RECALL, AS I HAVE SEEN DOZENS OF PEOPLE COMPLAINING ABOUT THE SAME THING. THE WEBSITE DIRECTED ME TO THIS SITE. PLEASE HELP, I AM AFRAID TO GET IN THE CAR NOW, I TRAVEL IN THE DARK EVERY MORNING 45 MIN TO AN HOUR. HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/KIA/SORENTO/EXTERIOR_LIGHTING/PROBLEM.ASPX
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