NHTSA Complaint #10807343 — 2014 FORD FIESTA

THIS 2014 FORD FIESTA VEHICLE HAS SOME MAJOR TRANSMISSION ISSUES: SLIPPING, CLUNKING, CHUGGING, JERKING, SHUTTERING, AND RATTLING WHEN DOING SOMETHING AS SIMPLE AS PRESSING THE GAS PEDAL TO ACCELERATE WHEN A TRAFFIC LIGHT TURNS GREEN. THIS ISSUE ALSO OCCURS WHEN I BEGIN TO COME TO A COMPLETE STOP. I'VE ONLY HAD THE CAR FOR ABOUT FIVE MONTHS AND THE ISSUES HAVE OCCURRED THROUGHOUT THAT TIME PERIOD. I HAVE TAKEN THIS VEHICLE TO A FORD REPAIR SHOP. THE MECHANIC COMPLETED A REPROGRAMMING OF SOME TYPE. HE INFORMED ME THAT THE REPROGRAMMING TYPICALLY RESOLVES THE ISSUES THAT THIS VEHICLE IS HAVING; BUT THE ISSUES STILL REMAIN, IN FACT, IT'S GOTTEN WORSE. THE HESITATION OF THIS VEHICLE TO ACCELERATE LEAVES ME FEELING UNSAFE. MOTORISTS IN PASSING VEHICLES ARE ZOOMING BY ME AS I AM ATTEMPTING TO GET THIS CAR TO GO. IN ADDITION, WHEN I FIRMLY PRESS THE GAS PETAL, THE CAR HESITATES THEN BEGINS TO ACCELERATE AT A RAPID SPEED. THESE ISSUES OCCUR WHILE I AM DRIVING ON THE INTERSTATES, HIGHWAYS, STREETS, DIRT ROADS, ETC. IT ALSO DOES NOT MATTER IF I AM MAKING A TURN, SHIFTING IN DRIVE OR IN REVERSE...THE ISSUES REMAIN THE SAME. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THESE ISSUES. IT IS TERRIBLE THAT THEY WOULD NOT BE CONCERNED ABOUT THE SAFETY OF THEIR CONSUMERS. THESE SAFETY ISSUES WERE NOT MENTIONED ON THE CARFAX REPORT. IF THEY HAD BEEN THEN I WOULD NOT HAVE PURCHASED THIS VEHICLE.