NHTSA Complaint #10806261 — 1999 JEEP GRAND CHEROKEE

I HAVE ABOUT 192,000 MILES ...OWNED THE CAR SINCE 2001..ABOUT 1 YEAR AGO I NOTICED THE FRONT SEAT WAS BEGINNING TO WIGGLE...IN TIME UNTIL 10/14/15 WHEN I TOOK IT TO THE CHRYSLER DEATERSHIP (FRANICH) IN WATSONVILLE, CA. 95076 WHERE I WAS ADVISED I HAD A BROKEN FRAME ON THE DRIVER'S SIDE FRONT SEAT. THEIR ONLY SOLUTION WAS TO TRY AND SELL ME A WHOLE NEW SEAT ASSEMBLY...AT THE COST OF $750 WHICH WOULD HAVE REPRESENTED ABOUT 20% OF THE PRESENT VALUE (MY CAR IS IN SUPER CONDITION)...I ASKED IF THERE WAS ANOTHER PLACE I COULD GO....THE SERVICEMAN PUT ME ON HOLD AS HE SPOKE TO THE MANAGER..CAME BACK ON AND .SAID NO...AND ACTUALLY SENT ME ON MY WAY IN THAT UNSAFE CONDITION...NEVER ONCE DID THEY TELL ME THAT THERE HAVE BEEN SIMIIAR COMPLAINTS WITH THE SAME PROBLEM AND THAT CHRYSLER WAS REFUSING THE NHTSA SUGGESTION FOR RECALLS FOR THIS UNSAFE CONDITION...HAD THEY AT LEAST TOLD ME...I WOULD HAVE BEGUN SEARCHING THE WEB FOR SOLUTIONS....LUCKILY, I HAD A RELATIVE FIX AND WELD THE PROBLEM FOR ME....HOWEVER, I DO NOT WANT ANY ONE ELSE TO SUFFER WITH THIS PROBLEM....AS A LOYAL JEEP OWNER I AM ASHAMED OF CHRYSLER TO NOT PROVIDE A FIX FOR US ALL....I PAID THE COST TO FIX...AND THEIR REPUTATION SHOULD BE SULLIED BY THEIR REFUSAL TO RECALL OR AT THE VERY LEAST HAVE A FIX IN PLACE ....I LOVE MY JEEP...I AM 73 YEARS OLD...COULD I HAVE DIED DUE TO THIS SAFETY ISSUE IF HIT BY ANOTHER AUTO ...HAS ANYONE ELSE SUFFERED?