NHTSA Complaint #10620825 — 1999 JEEP GRAND CHEROKEE

I WAS DRIVING ALONG, AND MADE A LEFT TURN WHEN I HEARD A LOUD POP AND FELT MY DRIVER'S SEAT BECOME LOOSE. IT WOBBLES AROUND AND FEELS AS THOUGH IT WOULD GO FLYING AWAY IF I WERE TO BE STRUCK BY ANOTHER VEHICLE AT ANY TIME. IT MAKES THE CAR VERY HARD TO DRIVE AND FEELS VERY UNSAFE. I TOOK IT TO THE DEALERSHIP AS SOON AS I COULD GET IT THERE AND WAS TOLD THE PART TO FIX IT HAD BEEN DISCONTINUED. I WAS ADVISED TO GO AND TRY TO FIND A SEAT AT A PULL APART PLACE AND TAKE IT ALL TO AN UPHOLSTERER TO BE FIXED. I EXPLAINED THAT THE INTERNET WARNED AGAINST DOING THAT AS THE USED PART IS LIKELY TO BREAK AND THAT A FIX WAS AVAILABLE AT JEEP SEAT BRACKET DOT COM. I ASKED THE DEALERSHIP TO ORDER AND INSTALL THIS PART, AS I KNEW THAT CHRYSLER KNEW ABOUT THE PROBLEM AND HAD BEEN ASKED BY NHTSA FOR A RECALL AND HAS TO DATE REFUSED TO DO SO. I WAS ASKED TO LEAVE THE DEALERSHIP. *TR