NHTSA Complaint #10795051 — 2014 FORD FUSION

FACTORY OEM GOODYEAR EAGLE LS-2S CLAIM TO BE ALL SEASON. FROM THE FIRST TEST DRIVE THESE TIRES FAILED TO HAVE ANYTHING CLOSE TO REASONABLE TRACTION ON SNOW AND ICE, RESULTING IN THE SALES-REP BEING BARELY ABLE TO BACK THE CAR OUT OF THE LOT FOR A TEST-DRIVE. NEEDLESS TO SAY I WASN'T THRILLED ABOUT THEM. AFTER GETTING THE CAR ONTO THE ROAD, IT SEEMED TO DO BETTER, SO I WENT AHEAD AND PURCHASED THE VEHICLE. AFTER OWNING IT FOR LESS THAN 48 HOURS, HAD SEVERAL INCIDENTS WITH STOPPING, CORNERING AND ACCELERATION WHERE THE TRACTION CONTROL, ANTI-LOCK BREAKS ALL FUNCTIONING NORMALLY, JUST THE TIRES NOT HAVING ANY SORT OF REASONABLE GRIP OR TRACTION. IN ONE INSTANCE, I SLID THROUGH AN INTERSECTION WHEN TRYING TO STOP AT 5MPH. IN ANOTHER INSTANCE IT TOOK ME MOST OF A MINUTE TO GO THROUGH A SINGLE-LANE INTERSECTION BECAUSE THE FRONT TIRES WERE TURNING SO SLOWLY BECAUSE THE TRACTION CONTROL WAS STUTTERING THE WHEEL TURN AS THE TIRES KEPT LOSING GRIP/TRACTION. REPEATED COMPLAINTS THROUGH THE SALES AND SERVICE DEPARTMENT, EVEN WITH THE SALES PEOPLE ADMITTING THE TIRES WERE BAD FOR WINTER AND THE SERVICE MANAGER FLAT OUT SAYING, AND I QUOTE, "THOSE LS2S ARE [XXX] FOR WINTER", NOTHING WAS DONE TO REPLACE THEM WITH A COMPARABLE TIRE THAT WAS A TRUE ALL-SEASON TIRE. COMPLAINING TO THE FACTORY ONLY NETS ME REPEATED INSTRUCTIONS TO PAY FORD TO DO A DIAGNOSTIC ON THE CAR, REFUSING TO EVEN FOCUS ON THE TIRE PROBLEM. THESE TIRES FROM GOODYEAR SHOULD NEVER HAVE BEEN ALLOWED TO BE MARKED AS ALL-SEASON. AT BEST THEY ARE FAIR-WEATHER SPRING/SUMMER/FALL TIRES, AT WORST, THEY ARE DRY AREA SUMMER ONLY TIRES. LIKE OTHERS, I'VE HAD ISSUES WITH TRACTION ON JUST WET ROADS, LET ALONE SNOWY OR ICY. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR