NHTSA Complaint #10795046 — 2010 DODGE JOURNEY SERVICE BRAKES

Complaint Details

ODI Number	10795046
Vehicle	2010 DODGE JOURNEY
Component	SERVICE BRAKES
Date of Incident	July 22, 2015
Date Filed	November 20, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.

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