NHTSA Complaint #10794989 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10794989
Vehicle	2004 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	October 27, 2015
Date Filed	November 20, 2015
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THIS REPORT IS ABOUT A HAZARDOUS SITUATION WITH OUR 2004 XC90. THE ENGINE SHUT DOWN WITHOUT WARNING ON THE I5 FREEWAY! THE CAR SUDDENLY LOST POWER AND WE HAD TO COAST TO THE SIDE IN THE DARK. WE WERE LUCKY TO NOT GET HIT! THE DISPLAY SHOWED THE FOLLOWING ERROR CODE: ECM-981A. WE ARE AWARE OF THE FACT THAT THIS PROBLEM IS NOT NEW TO NHTSA AND THAT YOU HAVE RECEIVED SEVERAL REPORTS ON IT ALREADY. IT APPEARS THAT THE PROBLEM HAS TO DO WITH THE CRUISE CONTROL, AND EVER SINCE THE INCIDENT WE HAVE BEEN DRIVING THE CAR WITHOUT ENGAGING IT WITHOUT ANY PROBLEMS. THE MILEAGE ON THE CAR IS 138,000 MILES. THE PROBLEM OCCURRED WHEN ENGAGING THE CRUISE CONTROL ON AN UPHILL SLOPE. WE SPECULATE THAT IT MIGHT BE CAUSED BY ENGAGING THE CRUISE CONTROL AT THE SAME INSTANT AS THE CAR SHIFTS DOWN AUTOMATICALLY. I TALKED TO A VOLVO SERVICE TECHNICIAN WHO AID THAT HE HAD EXPERIENCED THE SAME PROBLEM WITH HIS OWN 2004 XC90 BUT HE WAS UNABLE TO FIND WHAT HAD CAUSED IT.

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