NHTSA Complaint #10794928 — 2013 CHEVROLET CAPTIVA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10794928
Vehicle	2013 CHEVROLET CAPTIVA
Component	STEERING
Date of Incident	October 3, 2014
Date Filed	November 19, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO MANEUVER WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT OF HOW TO START THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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