NHTSA Complaint #10794839 — 2004 DODGE DURANGO

PURCHASED VEHICLE IN APRIL 2013. FIRST WEEK FUEL PUMP WENT OUT. IN LATE 2013 REPLACED FUEL PUMP AGAIN AFTER IT WENT OUT A SECOND TIME. BY NOW WE REALIZED THAT IF WE DROVE THE VEHICLE IN THE RAIN OR THROUGH A CAR WASH IT WOULD SHUTTER AND CUT OFF. IN EARLY 2014 THE FUEL PUMP WENT OUT AGAIN. WE REPLACED FUEL PUMP AGAIN AND ALSO COWL AS WE HAD FOUND INFORMATION THAT THE COWL WAS ALLOWING WATER TO DRIP DOWN ON THE ENGINE AND ELECTRICAL BOX. THIS HELPED FOR ABOUT 14 MONTHS. IN JULY 2015 REPLACED FUEL PUMP TWICE. NOW IT IS NOVEMBER 2015 AND AS I TYPE THIS IT IS BACK IN THE SHOP HAVING THE FUEL PUMP REPLACED AGAIN. WATER IS AGAIN LEAKING ONTO THE ENGINE AND COMPUTER BLOCK. IT CAUSES SHUTTERING AND STALLING AND THEN WITHIN A SHORT TIME THE FUEL PUMP GOES OUT. DRIVING DOWN THE ROAD IN THE RAIN IS TERRIBLY DANGEROUS BECAUSE THERE IS NO WAY TO TELL IF THE VEHICLE WILL SHUT OFF OR NOT. I HAVE CONTACTED DODGE AND THERE IS A TECHNICAL SAFETY BULLETIN ABOUT THIS ISSUE, BUT NO RECALL AS OF YET. A QUICK SEARCH SHOWS HUNDREDS OF OTHER DODGE OWNERS HAVING THE SAME ISSUE. BECAUSE MOST OF THE VEHICLES ARE NO LONGER UNDER WARRANTY DODGE HAS NOT ADDRESS THE ISSUE AS A WHOLE. I HOPE IT DOESN'T TAKE SOMEONE OR A FAMILY BEING KILLED BEFORE A RECALL IS ISSUED.