NHTSA Complaint #10794566 — 2011 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10794566 |
| Vehicle | 2011 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 67,287 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
ELECTRONIC POWER STEERING UNIT FAILED WHILE DRIVING IN A RURAL SETTING ON A 2011 FORD ESCAPE WITH 67287 MILES. THE CAR WAS ABLE TO BE CONTROLLED BUT WITH GREAT EFFORT. THIS UNIT HAS BEEN THE SUBJECT OF PREVIOUS RECALL 14V284000, HOWEVER THIS VEHICLE WAS MANUFACTURED AFTER THE CUTOFF DATE ACCORDING TO FORD CUSTOMER SERVICE. ( CASE #8247746-B4F4D1). IT DOES NOT APPEAR THAT THE RECALL WAS EXTENSIVE ENOUGH AS THIS UNIT FAILED IN THE SAME MODE AS THOSE PREVIOUSLY RECALLED. THE LOCAL FORD DEALER QUOTE FOR REPAIR WAS $705.00 PARTS AND $322.50 LABOR.
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