NHTSA Complaint #10790616 — 2011 FORD FUSION HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10790616
Vehicle	2011 FORD FUSION HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	August 10, 2015
Date Filed	November 16, 2015
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COOLING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

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