NHTSA Complaint #11232393 — 2011 FORD FUSION HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11232393
Vehicle	2011 FORD FUSION HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	July 11, 2019
Date Filed	July 16, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING BETWEEN 40-50 MPH THE VEHICLE SHOWS AN ERROR STATING "STOP SAFELY NOW" AND "CHECK BATTERY CHARGING SYSTEM." COMPLETE LOSS OF ACCELERATION AT THIS POINT, SO GOING UPHILL IS VERY DANGEROUS. STOPPING THE CAR, TURNING IT OFF AND RESTARTING THE VEHICLE CAN MANAGE 1-2 MILES BEFORE THE ERROR HAPPENS AGAIN. FORD DEALERSHIP SAID ID WAS A CONTROL CIRCUIT OVERLAY OR HARNESS, COST OF REPAIR IS $400.00. DEALERSHIP CLAIMS THIS IS A REGULAR WEAR ITEM AND NOT DUE TO DRIVER ERROR.

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