NHTSA Complaint #10790478 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10790478
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	July 1, 2014
Date Filed	November 15, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

PURCHASED MY SONATA WITH 40K MILES. AT AROUND 70K MILES IT STARTED MAKING A KNOCKING SOUND IN THE STEERING COLUMN, AT LOW SPPED. IT HAS ONLY GOT WORSE, IT NOW HAPPENS AT ALL SPEEDS. THE METAL TO METAL HITTING SOUND IS MADE AT EVERY LEFT TO RIGHT MOVEMENT OF THE STEERING WHEEL. AFTER RESEARCH IT IS FOUND TO BE THE INTERNALS OF THE EPS, ALSO THE PLASTIC BUSHING INSIDE THE COUPLING. WHEN HITTING BUMPS IN THE ROAD THE WHEEL WILL SHAKE HARD AND SOUND AS IF THE STEERING WHEEL COLUMN HAS BROKE AND WILL FEEL A POP IN THE WHEEL AS IF IT HAS COME OUT OF THE JOINT THEN POPS BACK IN AFTER HITTING A BUMP. NOTICED ONLINE THERE ARE 100S IF NOT 1000S OF HYUNDAI SONATAS AND ELANTRA DRIVERS WHO ARE EXPERIENCING THE SAME SORT OF ISSUES.

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