NHTSA Complaint #10790078 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10790078
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	November 7, 2015
Date Filed	November 12, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REAR DOOR LATCH ON THE DRIVER'S SIDE SUDDENLY FAILED WITH THE DOOR FLYING OPEN. THE DOOR WILL NOT LATCH. THE LATCH IS MADE OF PLASTIC. THIS IS AN EXTREME SAFETY HAZARD AND IT IS JUST A MATTER OF TIME UNTIL SOMEONE FALLS OUT OF A MOVING VEHICLE AND IS KILLED OR INJURED. FORD HAS ALREADY RECALLED THE FIESTA AND OTHER MODEL(S) FOR THE SAME FAILURE. I CALLED FORD AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE FAILURE. THEY DID SAY THAT THEY WERE AWARE OF A LARGE NUMBER OF FAILURES BUT WOULD NOT ISSUE A RECALL.

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