NHTSA Complaint #10789146 — 2013 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10789146
Vehicle 2013 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 29,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

BASICALLY THE TRUCK WILL NOT START. IT HAS PLENTY OF POWER AND DOESN'T SEEM TO BE ELECTRICAL. WHEN STARTING THE TRUCK I HEAR THE STARTER RUNNING FOR ~5 SECONDS BUT THE ENGINE NEVER FIRES OFF. ON MY 4TH OR 5TH REPAIR AFTER HAVING IT TOWED BACK TO THE DEALERSHIP. EACH TIME THEY TRY REPLACING THE FUEL PUMP ONLY FOR IT TO WORK BRIEFLY. TWICE IT STARTED FOR THEM AT THE DEALERSHIP AFTER IT HAD BEEN TOWED. EITHER THEY DON'T KNOW WHAT THE PROBLEM IS OR THE WORK THEY DO FUEL PUMP TEMPORARILY FIXES THE REAL ISSUE. THIS CYCLE HAS REPEATED FOR 4-5 TIMES FOR A VEHICLE WITH LESS THAN 30K MILES. FIRST INSTANCE WAS IN FEBRUARY 2013. LAST 3 INSTANCES HAVE BEEN IN THE LAST 3 MONTHS. I HAVE NEVER SEEN A PROBLEM WHILE DRIVING BUT IF ITS A FUEL PUMP ISSUE AS THEY KEEP CLAIMING THEN THE ISSUE COULD ARISE AT ANY TIME. AT THIS POINT I DON'T TRUST NOR FEEL SAFE DRIVING THIS VEHICLE. OH I SHOULD MENTION THAT THIS LAST TOW TRUCK DRIVER TOWED 9 OTHER FORD-F150 THIS WEEK THAT HAD THE SAME SYMPTOMS.

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