NHTSA Complaint #10788426 — 2014 FORD FOCUS

VEHICLE'S TRANSMISSION SHIFTS INTO OTHER GEARS WHILE IN DRIVE. THREE SEPARATE TIMES IT HAS WENT INTO REVERSE. TWICE WHILE COMING FROM A STOP, ONCE WHILE IN MID DRIVE. MY VEHICLE WAS IN THE SHOP A TOTAL OF 57 DAYS SO FAR THIS YEAR, GOT IT BACK ON FRIDAY AFTER A FIELD SERVICE ENGINEER CAME TO LOOK AT IT. THEY WERE UNABLE TO REPLICATE ANY ISSUES WITH THE TRANSMISSION, BUT WOULD NOT CERTIFY IT AS "SAFE." TODAY, I WAS DRIVING AT 65 MPH ON THE HIGHWAY WHEN THE ENGINE REVVED HIGH AND THE DASH DISPLAY SHOWED I WAS IN PARK. IT LIMPED TO A STOP ON THE HIGHWAY THEN FLASHED "TRANSMISSION NOT IN PARK P" BEFORE IT SHUT DOWN. AFTER CALMING MY NERVES JUST A BIT, I WAS ABLE TO RESTART THE VEHICLE. I WAS ABOUT 4 MILES FROM THE DEALERSHIP AND WAS ABLE TO DRIVE IT (SLOWLY) TO THEM. I WAS ABLE TO SNAP A PHOTO SHOWING THE VEHICLE IN PARK DOING 65MPH WITH AN RPM OF 3500. HOWEVER, FROM PREVIOUS EXPERIENCE, THIS IS NOT "PROOF" IF THE ISSUE IS NOT DUPLICATED BY FORD DIRECTLY. SO TO DATE AT 19,970 MILES, THE VEHICLE HAS WENT OUT OF GEAR 4 TIMES. THE VEHICLE STOPPING ON A HIGHWAY BY GOING INTO REVERSE AND PARK IS NOT A SAFE CONDITION THAT COULD LEAD TO A CRASH.