NHTSA Complaint #10787887 — 2011 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10787887 |
| Vehicle | 2011 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 39,998 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
WHILE DRIVING ON INTERSTATE THE VEHICLE ALL OF A SUDDEN STALLED. THE ENGINE WAS STILL ON AND RUNNING BUT WHILE DEPRESSING THE ACCELERATOR THERE WAS NO RESPONSE. WAS FORCED TO CAREFULLY PULL OFF TO THE SIDE OF THE ROAD. TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE. THE VEHICLE STARTED WITH NO PROBLEM. THIS WAS A SCARY SITUATION NO ONE SHOULD HAVE TO GO THROUGH. THE VEHICLE WAS CHECKED OUT BY 2 MECHANICS AND THEY COULD NOT DIAGNOSE A PROBLEM. CHECKED WITH FORD AND WAS NO TOLD THERE WERE NO RECALLS, AFTER I EXPLAINED MY SITUATION. AFTER RESEARCHING THE INTERNET I REALIZED OTHERS WERE HAVING SIMILAR PROBLEMS. THROTTLE BODY HOUSING ISSUES WERE DESCRIBED REPEATEDLY. AT MY EXPENSE HAD THE THROTTLE BODY HOUSING ASSEMBLY REMOVED AND REPLACED. THIS IS A VERY SERIOUS SITUATION THAT NEEDS ADDRESSING BY FORD MOTOR COMPANY. AS A RETIRED HOUSTON FIREFIGHTER I SAW MY SHARE OF HORRIBLE INJURIES AS A RESULT OF MOTOR VEHICLE ACCIDENTS. THE CAR IN QUESTION BELONGS TO MY DAUGHTER AND IT IS HER FIRST. IF ANYTHING WERE TO HAPPEN TO HER MY FAMILY WOULD BE CRUSHED. I AM SEEKING SOME ANSWERS TO WHY FORD HAS NOT DONE SOMETHING ABOUT THIS MAJOR PROBLEM. THIS IS A MAJOR PROBLEM THAT NOT ONLY NEEDS ADDRESSING BUT NEEDS TO BE RESOLVED BEFORE SOMEONE IS AFFECTED IN A TRAGIC WAY.
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