NHTSA Complaint #10787871 — 2012 FORD FOCUS

IN JULY 2015 THE LEFT FROND DOOR LATCH FAILED TO SECURE THE DOOR AND THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP FOR REPAIRS AS I WAS UNABLE TO CLOSE THE DOOR. I HAD TO PAY A 100.00 DEDUCTIBLE BECAUSE THAT "SAFETY" FEATURE WAS NOT COVERED. THEN IN OCTOBER 2015 THE LEFT REAR DOOR LATCH FAILED TO SECURE AND I HAD TO REPEAT THE PROCESS. THIS IS A SERIOUS SAFETY HAZARD AS I WAS FORCED TO DRIVE ON THE I-10 FREEWAY WHILE REACHING IN THE BACK TO HOLD THE DOOR CLOSED AS THE DOOR LATCH WAS INOPERABLE. PLEASE REVIEW THIS SITUATION CAREFULLY AND CONSIDER THIS A RECALL SERVICE ITEM. IT IS IMPERATIVE THAT ALL DOORS BE SECURED WHILE DRIVING. VEHICLES ARE INOPERABLE IF THE DOOR LATCHES ARE NOT SECURING THE DOORS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR