NHTSA Complaint #10787779 — 2010 CHEVROLET MALIBU

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10787779
Vehicle	2010 CHEVROLET MALIBU
Component	STRUCTURE:BODY
Date of Incident	October 27, 2015
Date Filed	November 2, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

DOOR LOCKING MECHANISM IN THE DRIVERS DOOR HAS BEEN FAILING, POWER DOOR LOCK ON DRIVERS DOOR FAILS QUITE OFTEN. WHEN THIS HAPPENS THE DRIVER CAN NOT OPEN THE DRIVERS DOOR EITHER WITH THE POWER UNLOCK OR MANUALLY WITH THE DOOR LOCK IN THE UP POSITION OR FROM THE INSIDE OR OUTSIDE OF THE DRIVERS DOOR WITH THE DOOR HANDLE. IT IS LIKE THE DOOR MECHANISM IS DISABLED. DOES NOT MATTER IF THE CAR IS IN MOTION OR NOT HAPPENS WHEN PARKED OR THE CAR HAS JUST COME TO A STOP. THE DRIVER MUST CRAWL OVER THE CENTER DIVIDER AND OUT THE PASSENGER SIDE TO EXIT OR BACK OVER TO DRIVE THE CAR. HAVE AN APPOINTMENT TO GET IT REPAIRED FOR $350 AT THE CHEVROLET DEALER ON NOVEMBER 11TH BUT THINK THIS SHOULD BE COVERED BY GM AS I HAVE READ THIS IS A COMMON PROBLEM WITH 2008 TO 2010 MALIBU CARS AND CERTAINLY IS A SAFETY ISSUE BEING TRAPPED IN THE CAR.

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