NHTSA Complaint #10787744 — 2010 DODGE JOURNEY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE HIGH BEAM HEAD LAMPS ILLUMINATED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START, THE VEHICLE FAILED TO UNLOCK AND THE ANTI THEFT ALARM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. PARTS DISTRIBUTION DISCONNECT.