NHTSA Complaint #10786581 — 2011 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10786581
Vehicle	2011 FORD EXPLORER
Component	AIR BAGS
Date of Incident	June 1, 2014
Date Filed	October 27, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHEN I START MY CAR THE AIRBAG LIGHT IS COMING ON. I HAD IT CHECKED OUT AT A FORD DEALERSHIP AND THEIR DIAGNOSIS IS THAT THE PRESSURE IN AN AIRBAG IS NOT ACCURATE. MY CONCERN IS THAT THIS IS A SAFETY CONCERN AND THE DEALERSHIP WANTS TO CHARGE ME $300 TO FIX THIS PROBLEM. THIS SOUNDS LIKE A MANUFACTURE PROBLEM AND NOT A WARE AND TEAR PROBLEM THAT I SHOULD BE PAYING FOR. ALONG WITH THAT THE POSSIBILITY OF THE AIRBAGS DEPLOYING OR NOT DEPLOYING DUE TO THE PRESSURE NOT BEING CORRECT IN THE AIRBAGS.

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